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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tammy Rosenbalm

Tammy Rosenbalm

April 23, 2025

5  out of  5
rating by Tammy Rosenbalm
"All I can say is WOW! New to State Farm in January and I got a call from Barbara today that when my renewal goes in effect in June my rate is going down $23.00 a month! We changed our insurance company after 30 years because it was just getting too expensive. Saved about 1\2 when we switched and now saving even more. Highly recommend them!"
We responded:
"So happy you joined the State Farm family and so happy to have you in our office! Thank you for the great review, it means a lot to us!"
Profile photo of Rhonda Helms

Rhonda Helms

April 10, 2025

5  out of  5
rating by Rhonda Helms
"Thank you Barbara for going to bat for me!!"
We responded:
"Thank you for the great review! Our office will always have your back!!"
Profile photo of Jason Preece

Jason Preece

April 1, 2025

5  out of  5
rating by Jason Preece
"Barbara Williams and co are the best agents I've found. Great competitive pricing, strong brand, lightning quick responses, and friendly every time. If you are in need of a policy, whether life, automotive, renters, etc, they've got you covered and will price it fairly."
We responded:
"Thank you Jason for the great review and the kind words, we really enjoy helping people, I am so happy that you got the 5* service you deserve!"
Profile photo of Zac Rasnick

Zac Rasnick

April 1, 2025

5  out of  5
rating by Zac Rasnick
"Barbara and Kathy do a great job understanding what I need to protect my family and our assets. Always knowledgeable and thorough. Appreciate their expertise. I definitely consider them a trusted advisor!"
We responded:
"Thank you so much for the kind words and the review! I am happy you trusted your family with us"
Profile photo of Hoot Gibson

Hoot Gibson

October 2, 2024

5  out of  5
rating by Hoot Gibson
"Couldn't ask for anything more, tremendously helpful and I appreciate the personal service. Highly recommended!"
We responded:
"Thank you for your great review and kind words, we strive hard to offer quality individual attention. We are so happy you allowed us to work with you providing your insurance services!"
Profile photo of Wayne Hayton

Wayne Hayton

September 27, 2024

5  out of  5
rating by Wayne Hayton
"They are always helpful in answering questions. Fantastic Agency Office !!!!"
We responded:
"Thank you for your kinds words, I am so glad you chose to work with us for your insurance needs!"
Profile photo of Emily Lee

Emily Lee

September 10, 2024

5  out of  5
rating by Emily Lee
"Barbara's office has been wonderful to work with. All of the staff are quick to respond and we have a had a wonderful experience both on the personal and business side of insurance coverage. I highly recommend working with them!"
We responded:
"Thank you Emily, I am so happy you chose us to help you with your insurance and so thankful you got the 5* service that you deserve!"
Profile photo of Joe Acosta

Joe Acosta

September 5, 2024

5  out of  5
rating by Joe Acosta
"Phenomenal experience. Explained every option and was patient with all my questions"
We responded:
"Thanks for trusting our office with your insurance needs, I am so happy you received the service you deserve!"
Profile photo of Bernard Armstrong

Bernard Armstrong

September 4, 2024

5  out of  5
rating by Bernard Armstrong
"Wendy was awesome to work with!"
We responded:
"Thank you for the kind review, I think Wendy is awesome too!! So glad to hear you got the service that you deserve!"
Profile photo of Natasha Mauck

Natasha Mauck

August 12, 2024

5  out of  5
rating by Natasha Mauck
"The text option is so convenient! Barbara was able to see that I sold my car over the weekend and she could remove the insurance, back to the date that it happened!"
We responded:
"Thanks for the great review! I am glad you find communicating with our office as easy as we hope it is, we are always here via text, email or phone! Thank you!"
Profile photo of Carol Sexton

Carol Sexton

July 31, 2024

5  out of  5
rating by Carol Sexton
"We have been with Barbara Walters State Farm for years. Extremely professional and personable at the same time. We love Our State Farm office. Keep up the Great Work!!"
We responded:
"Thank you Carol, we are so happy you chose to be at our office! "
Profile photo of Shelby Zvara

Shelby Zvara

July 5, 2024

5  out of  5
rating by Shelby Zvara
"Wonderful agent! Never had any issues, always always always kind and understanding! State farm is alot cheaper than most places!"
We responded:
"Thank you Shelby for the kind words! We are so happy you chose our office to help you with your insurance needs!"
Profile photo of Stacie Smith

Stacie Smith

June 27, 2024

5  out of  5
rating by Stacie Smith
"I highly recommend coming to this location for all your insurance needs. Barbara and her associates went above and beyond to help me with my situation. I’m very happy I chose them to be my peace of mind."
We responded:
"Thank you for the kind words, I was happy we could be of assistance to you this morning!"
Profile photo of Crstal Leach

Crstal Leach

June 6, 2024

5  out of  5
rating by Crstal Leach
"I am well pleased with my service. My agent Kerina was very patient with me. She is very knowledgeable of the products and services being offered and took great length to explain all I needed to know in a simple, concise manner. Kerina is very effective and efficient."
We responded:
"Thank you for your kind review, I am so pleased to hear that you received GREAT service from Kerina!! We appreciate you and your business."
Profile photo of Matt Helms

Matt Helms

May 30, 2024

5  out of  5
rating by Matt Helms
"So I have been with USAA for many years and I never thought I would receive service that good. I switched over to State Farm 4 years ago because they had better pricing. And I cant tell you how considerate, prompt, and most importantly efficient they have been. Barbara Williams heads up the Bristol TN office. It has been a pleasure working with her as well as the other young ladies in that office. Thank you !!!"
We responded:
"Thank you for the kind words and the great review, I am so glad we have met your expectations! "
Profile photo of Nana

Nana

May 1, 2024

5  out of  5
rating by Nana
"Amazing insurance I had an accident and the policeman even said State Farm is easy to work with. The process was easy and not stressful at all. Thank you"
We responded:
"Thank you for the kind words and the wonderful review, we are so happy to have been there for you at the time you needed us the most!"
Profile photo of Jocham Douglas

Jocham Douglas

April 12, 2024

5  out of  5
rating by Jocham Douglas
"Best"
We responded:
"I am so glad we gave you 5* service and earned this wonderful review! I appreciate you and your great review. Thank you "
Profile photo of Tyson Keller

Tyson Keller

January 2, 2024

5  out of  5
rating by Tyson Keller
"The staff is always so friendly and willing to handle anything quickly without it being an inconvenience."
We responded:
"Tyson, thank you so much for the review, it means a lot to me as our office strives to provide excellent service to every customer, I am so happy you received 5* service!"
Profile photo of Samantha Winters

Samantha Winters

December 22, 2023

5  out of  5
rating by Samantha Winters
"Informative and helpful. Apparently I needed something other than what I went in for and didn't realize it until one of their agents talked with me! Highly recommend."
We responded:
"Thank you for trusting our office with your insurance needs, we greatly appreciate your business and the compliment. We strive to explain coverage and to educate our customers how this can affect them, so I am glad you were well taken care of."
Profile photo of Cory Lewis

Cory Lewis

October 9, 2023

5  out of  5
rating by Cory Lewis
"I've never had a problem. They always solve whatever problem I take to them. Also, their agent Kerina is a superstar that will take care of any of your concerns in no time!"
We responded:
"Thank you for the review, it means a lot to me. I am so happy that Kerina took great care of your insurance needs."
Profile photo of BEN HOLM

BEN HOLM

August 11, 2023

5  out of  5
rating by BEN HOLM
"Fantastic service! Kerina and Barbara are amazing and very quick at replying to questions and quotes!! Highly recommend."
We responded:
"Thank you so much. I am happy you trust us with your insurance needs "
Profile photo of Jen Booher

Jen Booher

July 11, 2023

5  out of  5
rating by Jen Booher
"I highly recommend Barbara Williams State Farm for all your insurance needs. They are truly GREAT!! They will help you through the whole process and make it super simple."
We responded:
"Thank you so much for the kind words, we love helping our customers and try to help simplify the process!!"
Profile photo of Dave Anderson

Dave Anderson

June 6, 2023

5  out of  5
rating by Dave Anderson
"Always polite and accurate with information. Great rates for insurance"
We responded:
"Thank you for the 5* review and the kind words. I am so happy that you have chosen us to help you with your insurance needs!"
Profile photo of Katrina Griffin

Katrina Griffin

June 2, 2023

5  out of  5
rating by Katrina Griffin
"I love this place sooo much they are amazing and the best🥰🥰🥰👍🏽💯"
We responded:
"Thanks for the amazing review Katrina, we are happy to see you every time you stop by the office!!"
Profile photo of Mrs Linda Jocham (LINDA Sue Bennett)

Mrs Linda Jocham (LINDA Sue Bennett)

March 13, 2023

5  out of  5
rating by Mrs Linda Jocham (LINDA Sue Bennett)
"Love"
We responded:
"Thank you for the 5 Star review, I am glad we provided you the coverage and service you deserve! We appreciate you!! "